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Privacy HEADING_TITLE

Privacy



Privacy Policy

KingDirect.com is committed to protecting your privacy and providing a secure shopping environment. We use the personal information you supply to process your order and make your shopping experience more enjoyable. By using the latest in secure transaction technologies and practicing a strict privacy policy, KingDirect.com strives to protect your personal information. Read on for details.

  • What kind of information do we collect?

  • We collect information at several stages during your interaction with KingDirect.com. When you first enter our site, we note your IP address in connection to your shopping cart and to help with administrating the site. As you browse the site, we record your preferences via a cookie so we can serve more targeted information on your next visit.

When you buy a product, you give us contact and shipping information (like your name, address, phone number, e-mail address, etc.) and credit information like Social Security number, date of birth, credit card and driver's license identification. We use this information to process and fulfill your order and to protect you from false purchases made in your name.

    • What if I am reluctant to provide information online?

    • Not a problem, you may contact us and give us your information through email or via the telephone.

    • What do you do with the information?

    • Your contact and shipping information is given only to the service provider, the manufacturer making the product you purchase, and Federal Express or UPS. Your personal credit information is forwarded only to a third-party credit card approval service to verify your credit card account balance and for your wireless service provider to authorize service credit according to their terms.

Because all we do is provide your information to the service provider, we do not store your information for extended periods of time, so to update your information please contact the service provider directly

KingDirect.com uses your information to follow-up on your order and to send you updated information on our company, products and services. Your service provider and manufacturer may also send you similar information.

Our site provides the opportunity to opt-in to receive mailings without purchasing from KingDirect.com. All promotional newsletters have instructions on how to be removed from our mailing list. Subscribers may also contact us email. We do not collect email addresses of recipients of newsletters forwarded by KingDirect.com subscribers.

If you prefer not to receive correspondence from KingDirect.com, you may contact customer service with your request. If you elect not to receive information from the manufacturer of the product you bought or the service provider you selected, please note that in your correspondence. If you prefer NOT to provide personal information over the internet, please place your order directly through Customer Service.

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with an appropriate law enforcement investigation, current judicial proceeding, a court order or legal process served on our Web site, or as required by law.

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, or other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected. If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection we will notify users by posting a notice on our Web site for 30 days.

Security
Why shopping with KingDirect.com is safe.

KingDirect.com has implemented multiple levels of web site security to ensure a safe online shopping environment. We use a secure server, have received SSL secure server certification, and practice credit card encryption.

To date, KingDirect.com has not received any reports of credit card fraud.

    • Secure Web Server

    • In keeping with the highest standards of safety, KingDirect.com’s secure server protects web pages that request or display a customer's personal information.

    • SSL Secure Server Certificate

    • KingDirect.com uses an SSL Certificate ensuring that a user's order will be completely private and secure.

    • Encryption

    • KingDirect.com customer credit card information is processed using the highest bit encryption available.

In addition to technical security, we do not share data with other organizations. See our Privacy policy.

Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, KingDirect.com will cover the entire liability for you, up to the full $50.00. We will cover this liability only if the unauthorized use of your credit card resulted through no fault of your own from purchases made at KingDirect.com while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

For more detailed information about our security measures, contact us.

Cookies
Cookies are small text files sent to your computer when you visit certain web pages. They are stored on your computer's hard drive and keep track of various data such as what you have in your shopping cart and the zip code you have entered.

Although KingDirect.com’s cookies cannot harm your computer and do not contain any personal or private information we understand certain users have a mistrust of them. Therefore, we recently made changes to the way our site uses them. It is no longer necessary to enable permanent cookies (if your browser allows you this level of detail), but you will need to allow session cookies.

How to enable session cookies:

(If you do not know your browser version, click on help in your browser menu and then click the About... option)

Microsoft Internet Explorer 6.0

    • Select Tools -> Internet Options and click on the "Privacy" tab.
    • In Settings, click on "Advanced".
    • To edit the default settings (which do allow permanent cookies) check the box that reads "Override Automatic Cookie Handling".
    • This will allow you to set First & Third Party cookie handling. (For KingDirect.com you may set any option you want to here, including Blocking Cookies.)
    • You must check the box that reads, "Always allow session cookies".

Microsoft Internet Explorer 5.0

    • Select Tools -> Internet Options and click on the "Security" tab.
    • The default selection, "Medium," supports cookies, but you can click on the "Custom Level" button to check. Scroll down until you see the word "Cookies" and verify that the radio button next to "Enable" is selected in both options.

On a Macintosh:

    • Select Edit -> Preferences.
    • Scroll down until you see "Cookies" under Receiving Files. Make sure that "Never Ask" is selected.

. All promotional newsletters have instructions on how to be removed from our mailing list. Subscribers may also contact us email. We do not collect email addresses of recipients of newsletters forwarded by KingDirect.com subscribers.

If you prefer not to receive correspondence from KingDirect.com, you may contact customer service with your request. If you elect not to receive information from the manufacturer of the product you bought or the service provider you selected, please note that in your correspondence. If you prefer NOT to provide personal information over the internet, please place your order directly through Customer Service.


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